The goal of this architecture kata is to help participants understand the complexity of the relationship between different organizational elements and how they impact the business goal of Customer Satisfaction Rate.
As a secondary learning objective, participants will learn the basics of using the Causal Loops diagramming technique to model complicated / complex systems.
After a brief introduction to the “Causal Loops” diagramming technique, participants will determine how different organizational elements impact the business goal of Customer Satisfaction Rate (i.e. delivering as much value to their customers as possible).
First Law of Diagramming: The primary value in diagrams is in the discussion while diagramming—we model to have a conversation.
| Name | Description |
|---|---|
content/diagram_tutorial | The content of the introduction to Causal Loop Diagramming |
content/projects_vs_product | The main system thinking kata content |
CHANGELOG.md | The changelog for this repository |
LICENSE.md | The license file for this repository |
GLOSSARY.md | A list of terminology and their meaning |
CONTRIBUTING.md | Information on how to contribute to the repository |
If you want to contribute to this repository, please read the CONTRIBUTING.md file for more information.
This repository is licensed under the Creative Commons BY-NC 4.0. This basically means you can use, share, and adapt this work for non-commercial purposes, as long as you give credit to the original author. You can adapt this work, and use it in your own projects (even for commercial purposes), but you must properly attribute the authors of this work and include a link to this publication.